The third time we went the cook had quit and I only ordered a shrimp cocktail. It came out frozen. My husband asked for a different meal and very bland, small plate of food... left hungry and never went back
I just got back from here, and it was honestly the worst experience of my life. Tonight was the rib eye special for $14.95. I brought my fiance, his best friend, my father, and my brother and his girlfriend and we all purchased the rib eye. I received my rib eye, and it was super fatty to the point where I only had a couple bites of actual meat. The waitress apologized and brought me a new one, and the second one was still pretty fatty, but it was tolerable. My fiance likes his meat well done, and when he got his it was a dark pink all throughout. The waitress noticed it and brought his back to be cooked more. When he received his well done rib eye back, it was literally charcoal, but he didn't say anything. My fiance also ordered a pop, and after he got his 3rd refill the waitress rudely said "you know I'm charging you for each one of these, right?!?!?!" For one, randys up the river in allegany (same owner) NEVER charged for refills. And for two, she was so loud and rude about it the table of people behind her were staring because they couldn't believe a waitress would talk to her customers like that. I would like to add that there was literally us and another small group in the whole restaurant. On top of all of that, we waited 10-15 minutes in between getting new drinks, rolls, and our food when the place was completely dead. But back to the refill scenario, we told her politely that we didn't know because randys up the river didn't charge for refills. She then said "I know Randy GUARANTEED would NEVER give free refills for pop." and that "Randy would go out of business if he did that." So she pretty much said all of us (6 people) were lying, and I very seldom ever see a restaurant charge for refills of pop. We always went there for spaghetti dinner on Sunday, but not anymore. I will never come back here after tonight, which is sad because of our weekly outing there.
Great food nice atmosphere, a bit pricey though
Very nice clean place to get food and beverages. Family friendly
No consistency I paid 7 dollars for a long island one night which is an average price. Next night I come in they want 11 dollars for the same drink. It's far from a 5 star restaurant how do you think you can charge 11 dollars for any drink let alone well liquor. At least the service is better than randy's up the river.
Randy S Fireside is a US Restaurant based in Olean, Pennsylvania. Randy S Fireside is located at 1644 Haskell Rd, Olean, NY 14760, USA.
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