Rip off con artists. Buyers beware and check your bank accounts after purchase.
I had bought the Advantage Program for oil change, inspection and tire rotation. Worst decision I made in a long time. They would not honor it and then failed my NY inspection due to bad brakes which I had a mechanic review the week before. Took the car to another place and it passed. Avoid them like a plague. There sister company in Bradford has my new business.
Good place for routine car service. Doesn't replace a dealership for some services. Great personal touch.
I just had the Gold detail package done on my truck! Excellent job !!!
So now its time for an oil change. Checked the website to see what their hours were. It said they open at 8am and that there was no appointment necessary. So at a little after 8am I stopped to get the oil changed. I was happy to see only one car out front and the bays empty and the waiting room empty. Guess what? I was told that they require an appointment and that they were all booked up!!! WOW! If you don't want me as a return customer just tell me so. So much for making the customer feel valued.
OK so I bought a vehicle from the Bradford dealer which was a good experience. Was told to take it to Olean's Tire and Lube express to have the plates and an inspection sticker put on. I was told that it would only take a few minutes and that they would have all the information to make it quick. Well that wasn't the case. The counter man made a big production in front of all the waiting customers about all of things he had to do before he could put the sticker on. Made me make an appointment and come back. I kept the appointment as I needed the inspection and it took about an hour. I contacted the dealer and told them about my experience and they told me that was all unnecessary as they had done everything at the dealership.
Shults Express Lube Tire is a US Car Repair based in Olean, Pennsylvania. Shults Express Lube Tire is located at 106 Independence Dr, Olean, NY 14760, USA.
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